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Kai Tulum

3.5 star property
3.5-star beach hotel near Playa Paraiso

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Kai Tulum

Photo gallery for Kai Tulum

Beach yoga
Exterior
Suite Partial Ocean View King | Egyptian cotton sheets, premium bedding, down comforters, minibar
Restaurant
Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Kai Tulum

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the neighborhood

Map
Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, QROO, 77766
  • Popular LocationPlaya Paraiso1 min walk
  • Popular LocationTulum Mayan Ruins18 min walk
  • Popular LocationTulum National Park6 min drive
  • AirportTulum, Quintana Roo (TUY)20 min drive

Room options

View all photos for Suite Ocean View King

Suite Ocean View King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Ocean View King

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Garden View

Premium Room, Garden View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, Garden View

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Partial Ocean View 2 beds

Suite Partial Ocean View 2 beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Partial Ocean View 2 beds

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Partial Ocean View King

Suite Partial Ocean View King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Partial Ocean View King

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Room King

Garden Room King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Garden Room King

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront King Bed

Suite Oceanfront King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Oceanfront King Bed

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Partial Ocean View

Premium Room, 2 Double Beds, Terrace, Partial Ocean View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Terrace, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Garden View King

Suite Garden View King | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Garden View King

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room
Diamante K - Inside Tulum National Park
Pool
Spa
Parking included
Free WiFi
4.3 out of 5, Excellent, (657)
The price is $131
per night
$177 total
includes taxes & fees
May 9 - May 10
Diamante K - Inside Tulum National Park

About the neighborhood

Tulum

Zona Hotelera stay.A stay at this Zona Hotelera hotel places you steps from Playa Paraiso and within a 10-minute walk of Las Palmas Public Beach. Tulum Mayan Ruins and Playa Ruinas are also within 2 miles (3 km).

What's nearby

  • Playa Paraiso - 1 min walk
  • Las Palmas Public Beach - 8 min walk
  • Playa Ruinas - 18 min walk
  • Tulum Mayan Ruins - 18 min walk
  • Tulum National Park - 6 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • Zona Arqueológica de Tulum - 19 min walk
  • Templo Dios del Viento - 18 min walk
  • Mulut Jach Ki - 11 min drive
  • Starbucks - 11 min drive
  • Don Cafeto - 11 min drive

About this property

Kai Tulum

3.5-star beach hotel near Playa Paraiso
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Kai Tulum.

This 3.5-star Tulum hotel is smoke free.

  • 11 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kai Tulum offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–10:30 AM for a fee: USD 10–30 for adults and USD 10–30 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • Beach yoga
  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kai Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–30 for adults, and USD 10–30 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property Registration Number EDE210312R13

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kai Hotel
Kai Tulum
Kai Tulum Hotel
Kai Tulum Tulum
Kai Tulum Hotel Tulum

Frequently asked questions

How close is Kai Tulum to the airport?

Kai Tulum is 28.8 mi (61-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Kai Tulum?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Kai Tulum on May 6, 2024 start from $198.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kai Tulum have an airport shuttle?

Kai Tulum offers an airport shuttle 24 hours a day, on request, for a charge of USD 150 per vehicle, one-way.

How close is Kai Tulum to the beach?

This hotel is a short 1-minute walk from Playa Paraiso and 8-minute walk from Las Palmas Public Beach. Don't forget your sunscreen!

Does Kai Tulum offer free breakfast?

Free breakfast isn’t offered at Kai Tulum, but cooked-to-order breakfast is offered for a fee of between USD 10 and 30 for adults, USD 10 and 30 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Kai Tulum?

No, there is no casino at this hotel.

What time is check-in at Kai Tulum?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Kai Tulum?

Free parking is not available at this hotel.

Does Kai Tulum have a pool?

Kai Tulum features an outdoor pool.

Does Kai Tulum have a restaurant?

Yes, there is a restaurant on site.

Does Kai Tulum have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Kai Tulum to downtown Tulum?

Kai Tulum is 2.2 mi away from Tulum.

Kai Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 132 reviews" "
Rating 8 - Good. 23 out of 132 reviews" "
Rating 6 - Okay. 11 out of 132 reviews" "
Rating 4 - Poor. 6 out of 132 reviews" "
Rating 2 - Terrible. 5 out of 132 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Omar

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean property Good room services Transportation is very expensive and you have to pay for entering the park everyday
Stayed 6 nights in Dec 2023

10/10 Excellent

Cian

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kai is stunning! This is a this is a great hotel, if you would like a peaceful place to rest and reflect, swim and enjoy the Playa Paraiso. This is not the right hotel if you want to go to different bars and restaurants every night. You can take a cab into town, but it is not that close and not worth it in my opinion. We enjoyed our stay at Kai so much, especially the beautiful room. Their bungalows are as beautiful as the pictures show. The restaurant is slightly overpriced as far as food, but their two for one margaritas can’t be beat. The massage therapist at Kai is excellent, and will give you a great price if you can pay in pesos. Having pesos would have been the only improvement on my stay as I found it a little tricky at times to use a card. Kai is next-door to IKAL Hotel and IKAL’s restaurant is so good and very affordable. Our room was quiet and safe, and we felt so well cared for. They have filtered water in every room so you don’t have to worry about finding bottled water, which can be a big stress at times in Mexico. I would come back here in instant! What a beautiful place.

10/10 Excellent

Conrado

Liked: Cleanliness, property conditions & facilities
The Hotel is very nice and charmin, very clean and countable, also very close to the beach, it is nice place to stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Drew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Place was amazing, Staff was great. Didn't really have hot water for showers, but it was nice enough outside that it wasn't a huge deal.
Stayed 4 nights in Nov 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
Stayed 3 nights in Oct 2023

6/10 Okay

Manuel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
They charged us just to enter the hotel. No lights in walk paths. The hotel even rents you the bike when they should be free. No close transportation
Stayed 2 nights in Oct 2023

10/10 Excellent

JEAN

Liked: Staff & service, property conditions & facilities

10/10 Excellent

orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Kai was amazing great service and comfort and amazingly close to the Maya Ruins and turtle sanctuary tours. I highly recommend it.
Stayed 4 nights in Jul 2023

10/10 Excellent

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What a great place! Thank you so much!
Stayed 4 nights in Jun 2023