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Impression Isla Mujeres by Secrets – Adults only – All Inclusive

5.0 star property
5-star beachfront property near Garrafon Natural Reef Park

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Photo gallery for Impression Isla Mujeres by Secrets – Adults only – All Inclusive

4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Rooftop terrace
Free minibar, in-room safe, desk, laptop workspace
Free daily cooked-to-order breakfast
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa

Explore the area

Map
Ave Perimetral Pon SM 009 Manzana 055, Colonia Fraccionamiento Mar Tur, Isla Mujeres, QROO, 77400
  • Popular LocationCancun Underwater Museum5 min walk
  • Popular LocationPunta Sur7 min walk
  • AirportIsla Mujeres, Quintana Roo (ISJ)11 min drive
  • Popular LocationNorth Beach15 min drive

Room options

View all photos for Junior Room, Hot Tub, Partial Ocean View

Junior Room, Hot Tub, Partial Ocean View | Free minibar, in-room safe, desk, laptop workspace

Junior Room, Hot Tub, Partial Ocean View

  • 602 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Honeymoon Suite, Oceanfront

Honeymoon Suite, Oceanfront | Beach/ocean view

Honeymoon Suite, Oceanfront

  • 1410 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed, Ocean View

  • 602 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior) | Free minibar, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

  • 764 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Paramount Suite Ocean Front

Paramount Suite Ocean Front | Beach/ocean view

Paramount Suite Ocean Front

  • 1291 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Partial Ocean View

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed, Partial Ocean View

  • 602 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

  • 3519 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed

10/10 Exceptional
  • 602 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior) | Free minibar, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

  • 764 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds, Hot Tub, Oceanfront (Junior)

Free minibar, in-room safe, desk, laptop workspace

Signature Room, 2 Double Beds, Hot Tub, Oceanfront (Junior)

  • 764 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 2 Double Beds, Ocean View

  • 602 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Honeymoon Room, Ocean View

Honeymoon Room, Ocean View | Beach/ocean view

Honeymoon Room, Ocean View

  • 1281 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 2 Double Beds

  • 602 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Hot Tub, Partial Ocean View

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed, Hot Tub, Partial Ocean View

  • 764 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Partial Ocean View

Free minibar, in-room safe, desk, laptop workspace

Junior Room, 2 Double Beds, Partial Ocean View

  • 602 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 2 Double Beds, Hot Tub, Ocean View (Junior)

Free minibar, in-room safe, desk, laptop workspace

Signature Room, 2 Double Beds, Hot Tub, Ocean View (Junior)

  • 764 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Isla Mujeres

On the beach.Your stay at this Isla Mujeres property places you within a 10-minute walk of Cancun Underwater Museum and Garrafon Natural Reef Park. North Beach is within 6 miles (10 km) and Puerto Cancun Golf Course is within 16 miles (25 km).

What's nearby

  • Cancun Underwater Museum - 5 min walk
  • Punta Sur - 7 min walk
  • Dolphin Discovery - 5 min drive
  • Isla Mujeres Ferry Terminal - 8 min drive
  • North Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive

Restaurants

  • Punta Sur - 7 min walk
  • IceBar Mexico - 3 min drive
  • Kin Há Isla Mujeres - 12 min walk
  • Mar Bella - 2 min drive
  • Playa Tiburón - 3 min drive

About this property

Impression Isla Mujeres by Secrets – Adults only – All Inclusive

5-star beachfront property near Garrafon Natural Reef Park
Impression Isla Mujeres by Secrets – Adults only – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Impression Isla Mujeres by Secrets – Adults only – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar, and a poolside bar. WiFi and wired Internet are free in public spaces. This Mediterranean property also offers a spa tub, a steam room, and a fitness center. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Isla Mujeres property is smoke free.

  • 125 guestrooms or units
  • 6 levels
  • 8 dining venues
  • 9 bars or lounges
  • Built in 2022
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Impression Isla Mujeres by Secrets – Adults only – All Inclusive offers 125 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Isla Mujeres property provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

The onsite spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 8 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Sailing
  • Snorkeling
  • Spa tub
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
Please note: this property is accessible by boat from Marina Hacienda del Mar, Carretera, Carr. a Punta Sam, Puerto Juarez, 77500 Cancún. Guests must contact the property at least 48-hours in advance with their flight or travel itinerary information to arrange boat transfer. Guests must arrange their own transportation to the marina.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Secrets Impression Isla Mujeres Adults Only
Impression by Secrets Isla Mujeres Adults Only
Secrets Impression Isla Mujeres Adults Only All Inclusive

Frequently asked questions

How close is Impression Isla Mujeres by Secrets – Adults only – All Inclusive to the airport?

Impression Isla Mujeres by Secrets – Adults only – All Inclusive is 24.3 mi (123-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Impression Isla Mujeres by Secrets – Adults only – All Inclusive on May 27, 2024 start from $1,250.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Impression Isla Mujeres by Secrets – Adults only – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Impression Isla Mujeres by Secrets – Adults only – All Inclusive.

How close is Impression Isla Mujeres by Secrets – Adults only – All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Impression Isla Mujeres by Secrets – Adults only – All Inclusive offer free breakfast?

Impression Isla Mujeres by Secrets – Adults only – All Inclusive offers free cooked-to-order breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

No, there is no casino at this property, but PlayCity Casino (7.7 mi) and Royal Yak Casino and Sports Book (8.2 mi) are nearby.

What time is check-in at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

This property offers free valet parking.

Does Impression Isla Mujeres by Secrets – Adults only – All Inclusive have a pool?

Impression Isla Mujeres by Secrets – Adults only – All Inclusive features 4 outdoor pools. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Impression Isla Mujeres by Secrets – Adults only – All Inclusive have a restaurant?

Yes, there are 8 restaurants on site.

Does Impression Isla Mujeres by Secrets – Adults only – All Inclusive have a spa?

This property has a spa, which features reflexology, sports massages, and body wraps.

How close is Impression Isla Mujeres by Secrets – Adults only – All Inclusive to downtown Isla Mujeres?

Impression Isla Mujeres by Secrets – Adults only – All Inclusive is 2.3 mi away from Isla Mujeres.

Impression Isla Mujeres by Secrets – Adults only – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 55 reviews" "
Rating 8 - Good. 4 out of 55 reviews" "
Rating 6 - Okay. 4 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 4 out of 55 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad Adnan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent choice for couple get away, facility was really clean, staff a mazing,room was very clean,
Stayed 3 nights in Feb 2024

2/10 Terrible

Justin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
Stayed 5 nights in Feb 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impression by Secrets Isla Mujures is a stunningly beautiful property with outstanding food and service. My favorite Secrets yet! Angel and Jennifer were attentive butlers and Ab and the entertainment staff led fun activities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tylar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
Stayed 5 nights in Dec 2023

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Better than advertised
Stayed 5 nights in Jan 2024

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my best “all inclusive” experience ever! First of all - the hotel is Spectacular! The location is beautiful and quiet, very romantic, everything is clean and fashionably designed. The pools are fun, the food was beyond all expectations! We stayed at the signature suite which was beautiful, large and had a jacuzzi at the balcony that was facing the ocean. My only turn off was the slow service at the hotel restaurants (depends which server is working at your shift), and the pushiness of the staff to sign you up for the hotel group membership. I literally had to say “No” 3 times before they left me alone. But overall - definitely recommend! We will probably be back!
Stayed 4 nights in Jan 2024

10/10 Excellent

stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, and a great getaway.
Stayed 6 nights in Jan 2024

10/10 Excellent

Bone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful getaway in Mexico. Staff here absolutely amazing, Jennifer and Angel, the butlers with detailed assistance. Ratkit head of butlers was absolutely superb, so genuine, so kind and so caring about the property and experience. Many luxury hotels can learn a lot from this. Great food, pools and guests. Stayed 6 nights and will do it again many times. This impressions really made an impression.
Stayed 6 nights in Jan 2024

10/10 Excellent

aj

Stayed 3 nights in Jan 2024

2/10 Terrible

matan

Disliked: Staff & service, amenities, property conditions & facilities
If u not 60 year's holders do even better to go service is the worst place looking amazing al the rust is super bad i will give 0 start if i can (also expensive) go to reivaro star is way better
Stayed 4 nights in Dec 2023