You'll find Kantenah Lagoon and CEDAM Museum within a 15-minute walk of this Puerto Aventuras property. Also, Oasis Beach is within half a mile (1 km) and Puerto Aventuras Marina is within 2 miles (3 km).
This all-inclusive property features a private beach, a full-service spa, and a nightclub. Bring the family and enjoy the free kid's club, children's pool, and playground. Enjoy the 5 outdoor pools and perks like free valet parking and free WiFi.
Free WiFi, balconies
The 423 guestrooms boast modern comforts like plasma TVs with cable channels, along with free WiFi. Other amenities include furnished balconies, rainfall showerheads, and free bottled water.
Sep 29, 2020 by Social Media
Dear Brian, thank you for sharing your opinion. We are very happy to know that the property was enjoyed with the minimum occupancy rate, certainly it is a very different vibe, but this feeling is also enjoyed. On the other hand, we would like to share that the water supply failure has been fixed, excuse the inconvenience. We hope you will come back soon, we would also like you to know the whole Catalonia experience. Thank you very much for your visit. Best regards.
Mar 16, 2020 by gem
thanks for your great score, we hope to see you again
Nov 4, 2019 by gem
Dear guest, we hope you can return to the Riviera Maya and we hope to improve the score. Best regards
Nov 4, 2019 by gem
thanks for your great score.
Aug 24, 2019 by gues exp
Dear Guest, Thank you for staying at Catalonia Riviera Maya. We regret that your stay at our hotel did not entirely correspond to your expectations. We highly value your observations regarding our services, which have been shared to the departments involved, in order to take the corrective measures. Thank you again and we look forward to the opportunity of welcoming you back. Kind regards
Jul 29, 2019 by guest exp
Dear guest; Thank you for sharing your experience with us. I regret to hear that the situation of the beach didn't meet your needs and expectations. I can assure you that we are already working in our areas of improvement to offer the best experience to our future guests. We appreciate the time you took to share your concerns. Warm regards.
Jun 24, 2019 by General Manager
Dear guest, Thank you for taking the time to rate the service received during your visit, we are happy to know that we meet your expectations. We would be happy to serve you again, I hope you come back soon. Best regards.
Jun 10, 2019 by guest exp
Dear Guest, Thanks for staying with us and for your score. We will definitely be happy to welcome you back for another vacation. Best regards
May 21, 2019 by General Manager
Dear Sara, thank you very much for taking the time to describe your experience, we have always liked our guests to take the time to share, because it helps us a lot to know the areas in which we must work to eliminate bad impressions, such as maintenance in the room and public areas, that without a doubt, our Maintenance Manager will be aware that a situation like this is not repeated. Dear guest, thank you very much for your contribution and let us know the memory with which you have returned home, we certainly wish you to come back once again, we would love to show you the positive changes we can make and take care of you. Best regards.
Mar 19, 2019 by General Manager
Dear Guest, Thanks for staying with us and for share your score. We are glad that you had choose our hotel as a destination in the Caribbean and we wait you come back soon!
The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Catalonia Riviera Maya Resort and Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Catalonia Riviera Maya Resort and Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Puerto Aventuras property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Catalonia Riviera Maya Resort and Spa All Inclusive offers 423 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
La Brisa - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
El Mercado - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bamboleo - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch only. Open daily.
La Creperie - This poolside theme restaurant serves breakfast and lunch. Open daily.
Bellavista - This theme restaurant specializes in Italian cuisine and overlooks the ocean. Open daily.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club, and a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Alegria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.