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"The personal was helpful at all times. Marco at the front desk went above and beyond his way to make our stay enjoyable. " More

By a verified traveler on Sat 01 Jan 2022

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Hotel Description

Art Deco hotel near Puerto Cancun Marina Town Center

Heart of Cancun

Within a 10-minute walk of the hotel, you'll find El Niño Beach and Gran Puerto Pier. Also, Ultramar Ferry Puerto Juárez is within half a mile (1 km) and Cancún Underwater Museum (Cancún) is within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A restaurant, laundry facilities, and concierge services are also provided.

Free WiFi, plasma TVs

The 22 soundproofed guestrooms offer free WiFi and room service. Plasma TVs come with cable channels, and other amenities include premium bedding and ceiling fans.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$53* Per night/room May 25 - May 26

Junior Suite, 1 Queen Bed, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel del Sol ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel del Sol

Everyone (2) Couples (1) Other (1)
5 out of 5
The personal was helpful at all times. Marco at the front desk went above and beyond his way to make our stay enjoyable.

Posted by , from WINCHESTER on Jan 1, 2022

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Comment from Hotel Management

Jan 4, 2022 by Hotel del Sol

We are so grateful for your kind words. Thanks for sharing your review with us.

5 out of 5

Posted by on Aug 3, 2021

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1 out of 5

Do NOT stay here.

I'm writing this review from my room at 2:30 AM because I cant sleep here for the third night in a row! There is loud music late night to past 3AM coming from what I now know is a "private party" room very well concealed on the first floor below me! I have tried all three nights to find where the music and laughter is coming from and take care of the problem myself but cannot get to this room! I have complained 5 Times over the course of three days, to various staff members who all start acting very strange when confronted with this. They have been giving me very sketchy and nonsensical reasons for the music. I really lost it and screamed at the front desk tonight but they refuse to do anything about it and told me I should Change rooms! Trying to imagine what's going on down there and why they are trying so hard to conceal it, I'll leave that to your imagination! Obviously whatever it is, it is more important to them than my or your experience here. Do not stay at Hotel Del Sol, save yourself!

Posted by , from Lockport, IL on Apr 15, 2018

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4 out of 5

Will stay here again

Pros: Location, and the fact hotel is painted all white.
Cons: The hot water availability.
Location: Great location. Walk to beaches, stores, restaurants. Excursions for diving, snorkeling, whale shark snorkeling can be found nearby.
Basic but clean. Hotel is small but lobby and stairs are very bright and spacious. Room spacious enough. Small pool in back, across from reception desk.Good cable selection, although mostly in Spanish. Saw several European families here with children in the 4-5 year age group. They played quietly in pool. Best feature is location since restaurants and stores are numerous on the same street. 24 hour staff at desk was desirable for us since we had a late flight. Only spoke Spanish at this hour; day staff spoke English. Got transport at airport thru SuperShuttle to Puerto Juarez, and took 10:30 pm ferry. Late night activity during low end of August days were mostly on this street. Hot water water issues as others mentioned, but on a very hot humid day it is not a big deal. AC was quite cold. Grocery store about a 5 intersections south, then left. Convenience store across street sells water, liquor, snacks. Restaurant prices can vary widely.

Posted by , from Dixie Line on Sep 2, 2015

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Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel del Sol. Self parking is free. This Art Deco Cancun hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 2 levels
  • Built in 2008
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel del Sol offers 22 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining
  • HD television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Hotel del Sol has a restaurant serving breakfast only.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel del Sol

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • del Sol Cancun
  • Hotel del Sol
  • Hotel del Sol Cancun
  • Hotel Sol Cancun
  • Sol Cancun
  • Hotel del Sol Hotel
  • Hotel del Sol Cancun
  • Hotel del Sol Hotel Cancun

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.