Hotel Luma by Kavia

3.5 star property
3.5-star hotel near Ultramar Ferry Puerto Juárez

Choose dates to view prices

Photo gallery for Hotel Luma by Kavia

Front of property
In-room safe, individually furnished, desk, iron/ironing board
Smart TV
Shower, towels, soap, shampoo
Smart TV
Reviews
8.4

Very good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park11 min walk
  • Popular LocationPlaza 2815 min walk
  • Popular LocationPlaza Las Americas3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive

Room options

Deluxe Room

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Double Room

8.8/10 Excellent
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

8/10 Very Good
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.3/10 Very Good
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Cancun

Downtown Cancun stay.With a stay at this Downtown Cancun hotel, you'll be steps from Las Palapas Park and Cristo Rey Church. Benito Juarez Municipal Building and Ceviche Square are also within half a mile (1 km).

What's nearby

  • Benito Juarez Municipal Building - 4 min walk
  • Las Palapas Park - 11 min walk
  • Plaza 28 - 15 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Hunter Bar Cancun: Address - 2 min walk
  • 11:11 Club - 1 min walk
  • Quesadillas Tierra del Sol - 10 min walk
  • Burger King - 12 min walk
  • El Crustáceo Cascarudo - 11 min walk

About this property

Hotel Luma by Kavia

3.5-star hotel near Ultramar Ferry Puerto Juárez
There's a restaurant on site. Public spaces have free WiFi. Hotel Luma by Kavia also features tour/ticket assistance, concierge services, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cancun hotel is smoke free.

  • 54 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Luma by Kavia offers 54 air-conditioned accommodations with safes. These individually furnished accommodations include desks. Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Luma by Kavia

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Luma by Kavia Hotel
Hotel Luma by Kavia Cancun
Hotel Luma by Kavia Hotel Cancun

Frequently asked questions

How close is Hotel Luma by Kavia to the airport?

Hotel Luma by Kavia is 10.9 mi (19-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Luma by Kavia?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Hotel Luma by Kavia on May 30, 2024 start from $49.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Luma by Kavia have an airport shuttle?

Airport shuttle services are not available at Hotel Luma by Kavia.

How close is Hotel Luma by Kavia to the beach?

This hotel is 3.1 mi (8-min drive) from Playa Tortugas and 4.4 mi (7-min drive) from Langosta Beach. Don't forget your sunscreen!

Does Hotel Luma by Kavia offer free breakfast?

Hotel Luma by Kavia does not offer free breakfast.

Is there a casino at Hotel Luma by Kavia?

No, there is no casino at this hotel, but PlayCity Casino (6-min walk) and Royal Yak Casino and Sports Book (2-min drive) are nearby.

What time is check-in at Hotel Luma by Kavia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Luma by Kavia?

This hotel offers free self parking.

Does Hotel Luma by Kavia have a pool?

Hotel Luma by Kavia does not have a pool.

Does Hotel Luma by Kavia have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Luma by Kavia have a spa?

There are no spa services available at this hotel.

How close is Hotel Luma by Kavia to downtown Cancun?

Hotel Luma by Kavia is 1.6 mi away from Cancun.

Hotel Luma by Kavia Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 152 out of 296 reviews" "
Rating 8 - Good. 82 out of 296 reviews" "
Rating 6 - Okay. 30 out of 296 reviews" "
Rating 4 - Poor. 15 out of 296 reviews" "
Rating 2 - Terrible. 17 out of 296 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ryan

Traveled with group
Liked: Staff & service, amenities
Easy to book and was close to the bus station
Stayed 1 night in Feb 2024

10/10 Excellent

carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location for us. We traveled in on the ADO from Valladolid. About 3-4 blocks from the ADO. Also the city bus travels in front of Hotel Luma, with a straight shot to the Cancun beaches. Even though on a busy street, our room was VERY quiet. We had no concerns of safety (at night we didn't go more than 3-4 blocks from the hotel), there were probably at least a couple dozen places to eat within that 3-4 block area. Some reviews mentioned that they felt the rooms were small. Actually felt that our standard 2 bed room was spacious. As some have mentioned there is not a closet or place to put away a lot of clothes. There are 2 drawers in one of the pieces of furniture. Felt that the rooms and lobby and exterior are better in person than what their pictures show. Staff at the front desk were very helpful and friendly. No problems with linens or beds. Ordered breakfast, it was average.
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff
Stayed 6 nights in Feb 2024

8/10 Good

Asmita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and convenient for travellers who will use local transport. Room size was good enough and very clean. Only point to note, they did not have blankets and neither did we ask for to the receptionist. Apart from that, the service, location and bedrooms were good
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very helpful, gave reccomendations for food, arranged taxis and even helped to communicate with our next hotel. Rooms were large and spacious. Only downside, we were on the ground floor so couldnt open the blinds without passers by being able to see in and could have done with a hand towel.
Stayed 1 night in Feb 2024

10/10 Excellent

Rapeephan

Stayed 1 night in Jan 2024

10/10 Excellent

Rachel, Sault Ste. Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Raghu

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023