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Hotel Plaza Caribe

3.0 star property
Family-friendly stay near Mercado 23

Choose dates to view prices

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Front of property
Superior Room, 2 Double Beds | Down comforters, desk, iron/ironing board, free WiFi
Premium Room, 2 Double Beds, Pool View, Tower | Down comforters, desk, iron/ironing board, free WiFi
Interior entrance
Reviews
7.4

Good

Explore the area

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park4 min walk
  • Popular LocationBenito Juarez Municipal Building6 min walk
  • Popular LocationPlaza 2817 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

8/10 Good
  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 2 Double Beds, Pool View, Executive Level

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower | Down comforters, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds, Pool View, Tower

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Executive Level

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower | Down comforters, desk, iron/ironing board, free WiFi

Family Triple Room, Multiple Beds, Tower

10/10 Exceptional
  • 183 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Cancun

Heart of Cancun.At this Downtown Cancun hotel, you'll be within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within half a mile (1 km).

What's nearby

  • Las Palapas Park - 4 min walk
  • Mercado 23 - 5 min walk
  • Benito Juarez Municipal Building - 6 min walk
  • Plaza 28 - 17 min walk
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • Ty-Coz - 4 min walk
  • La Parrilla - 5 min walk
  • Pizza Hut - 2 min walk
  • Church's Chicken - 3 min walk
  • La fonda de la tulum - 5 min walk

About this property

Hotel Plaza Caribe

Family-friendly stay near Mercado 23
Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The family-friendly Hotel Plaza Caribe also features a garden, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Plaza Caribe was completed in May 2018.

Smoking is allowed in designated areas at this Cancun hotel.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1981
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Plaza Caribe offers 134 accommodations with air conditioning. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. <

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

How close is Hotel Plaza Caribe to the airport?

Hotel Plaza Caribe is 11.2 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Plaza Caribe?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Plaza Caribe on May 24, 2024 start from $49.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Plaza Caribe have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza Caribe.

How close is Hotel Plaza Caribe to the beach?

This hotel is 3.6 mi (9-min drive) from Playa Tortugas and 4.7 mi (8-min drive) from Langosta Beach. Don't forget your sunscreen!

Does Hotel Plaza Caribe offer free breakfast?

Free breakfast isn’t provided at Hotel Plaza Caribe, but continental breakfast is offered for a fee of MXN 180 for adults and MXN 180 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Hotel Plaza Caribe?

No, there is no casino at this hotel, but PlayCity Casino (11-min walk) and Royal Yak Casino and Sports Book (3-min drive) are nearby.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Plaza Caribe?

This hotel offers free self parking.

Does Hotel Plaza Caribe have a pool?

Hotel Plaza Caribe features 2 outdoor pools and a children's pool.

Does Hotel Plaza Caribe have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Plaza Caribe have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza Caribe to downtown Cancun?

Hotel Plaza Caribe is 1.6 mi away from Cancun.

Hotel Plaza Caribe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 249 out of 924 reviews" "
Rating 8 - Good. 325 out of 924 reviews" "
Rating 6 - Okay. 203 out of 924 reviews" "
Rating 4 - Poor. 89 out of 924 reviews" "
Rating 2 - Terrible. 58 out of 924 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Beatriz

Stayed 1 night in Feb 2024

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
g
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrea

Stayed 1 night in Feb 2024

4/10 Poor

Joan

Traveled with family
Okay for a night as across from bus station. Nice restaurant for breakfast with good service and food..peacocks around were a bonus.
Stayed 1 night in Feb 2024

6/10 Okay

Marie

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
It was a convenient location. Had what was needed. Simple. No hot water. But I would stay again for a short stay.
Stayed 2 nights in Feb 2024

4/10 Poor

Edward, West Kelowna

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Did not like the hotel rooms at all. Nowhere near as nice as depicted in the website photos. I paid extra for an executive level room but they are all on the ground floor and the all haveu horrible plumbing. The rooms are small. We changed rooms because the first one didn't even have a window. Horrible. There's nothing we liked about this place other than the beds were very comfortable. Huge disappointment.
Stayed 3 nights in Feb 2024

4/10 Poor

veronica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the location.
Stayed 1 night in Feb 2024

4/10 Poor

Calin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was right next to the bus station. That was very convenient. The hotel room had lots of mold and water leaking from the ceiling Extremely loud noises from the people above, the hallway, and the staff. I would probably skip this place.
Stayed 1 night in Feb 2024

6/10 Okay

Brant

Liked: Staff & service
Stayed 1 night in Jan 2024